Get Help Now
Emergency Support
A specialist CAMHS crisis clinician is available 24 hours a day, seven days a week, to provide advice to families and professionals about children/young people in a mental health crisis and/or to arrange an assessment if required.
If you, a friend or a family member are experiencing a mental health crisis, call: 0800 6444 101 in the first instance. Experienced mental health professionals will:
- Help to put worries and anxieties in perspective
- Signpost to local services and make referrals if needed
- Provide information on diagnoses, mental health issues and medication
- Support those in crisis with a plan to ensure they get the right help.
If you have a physical health emergency call 999 and ask for an ambulance or go to A&E.
During normal office hours, service users and carers under the support of Hertfordshire Partnership University Foundation NHS Trust’s services should call their care co-ordinator at their local mental health team.
If it is not an emergency but you need help and support Mon-Fri between the hours of 9am-5pm, please call your care co-ordinator or clinic/team on the number they gave you.
If it is outside of the above hours, you can call our now 24 hours Single Point of Access (SPA) number on 0800 6444 101.
Experienced mental health professionals and support staff will:
- Help to put worries and anxieties in perspective
- Signpost to local services and make referrals if needed
- Provide information on diagnoses, mental health issues and medication
- Support those in crisis with a plan to ensure they get the right help.
Additionally young people have told us that Kooth provides great support for free between the hours of 12:00pm-10:00pm (Monday- Friday) and 6:00pm-10:00pm (Saturday and Sunday).
If it is not an emergency but you need help and support please call our now 24 hour Single Point of Access (SPA) on 0800 6444 101 to speak to someone.
Experienced mental health professionals and support staff will:
- Help to put worries and anxieties in perspective
- Signpost to local services and make referrals if needed
- Provide information on diagnoses, mental health issues and medication
- Support those in crisis with a plan to ensure they get the right help.
Additionally young people have told us that Kooth provides great support for free between the hours of 12:00pm-10:00pm (Monday- Friday) and 6:00pm-10:00pm (Saturday and Sunday).
When we asked children and young people, who use our services, who they felt may help, they suggested the contacts below.
Young Minds
If you are a young person experiencing a mental health crisis, you can text the Young Minds Crisis Messenger for free, 24/7 support, for more information click here.
Useful and young person friendly information available at www.youngminds.org.uk
Samaritans
For more information visit the Samaritans webpage here.
Email them at jo@samaritans.org or Call them on 116 123 for free.
You can talk to Samaritans for as long as you need to.
You don’t have to tell us your name or any personal details if you don’t want to.
When you contact us we can’t see your telephone number and your email address is removed before it reaches a volunteer.
Youth Connexions
For a variety of practical information and advice and support visit www.ychertfordshire.org
ChildLine
For more information visit the Childline website here.
Contact them online or call them on 0800 1111 for free.
We're a safe place for you to talk.
Calls are not recorded and our number won't show up on any phone bills.
Healthy Young Minds in Herts
Visit healthyyoungmindsinherts.org.uk for information on emotional health and wellbeing support.
Hub of Hope
Visit www.hubofhope.co.uk and put in your postcode or postcodes nearby to find local support.
Mind in Mid Herts
Local support and information available at www.mindinmidherts.org.uk
Headspace
A simple meditation app, with a free trial, to help you feel calmer. Available to download on the App store.
Headmeds
Young person friendly information on medication available at www.headmeds.org.uk
Get Self Help
Visit www.getselfhelp.co.uk to download free worksheets which may help you.