Hertfordshire Partnership NHS Foundation Trust
as one

Children Crisis Assessment and Treatment Team (CCATT)

Our Children's Crisis Assessment and Treatment Team (also known as  CCATT)  provide crisis support to young people experiencing a mental health crisis across Hertfordshire.











Contact Information:

Main office:
15 Forest Lane
Kingsley Green,
Harper Lane,

Tel: Single Point of Access (SPA) and 24/7 Crisis Line: 0800 6444 101

To see our clinic on the map and get directions click here. 

To view our online access guide for this building via AccessAble click here.

There is parking available on site outside 15 Forest lane or to the right of the building outside Kingfisher Court.

Is what I talk about confidential?

Our assessments are confidential however, there may be individuals you would like us to share your information with (i.e., family, school, etc.). If we felt you were at risk to yourself or anyone else we share this with relevant adults/agencies involved in your care (e.g. social care, school counselling, parents/carers, etc.). Where this is the case, CCATT endeavours to talk this through with you and be transparent.  


What happens once the crisis team have finished their support?

The crisis team will carry out an assessment and decide together with you and your parent/carer what support is available.
There are many options:
Referral to the relevant CAMHS service
Referral to (Positive Behaviour, Autism, Learning Disability and Mental Health Service) PALMS
Referral to Step 2 (a service run by Hertfordshire County Council that supports in community settings).
Hospital Youth Worker Youth Connections Hertfordshire (YC Herts)
Other specialist community agencies (CGL, ADD-Vance, Wellbeing Team, etc.)

What would an assessment look like?

Our assessments involve sitting with a member of the C-CAT team and talking through what is going on for you. Following this we collaborate with you and your existing support network to get a care plan in place to support you going forward; this may include things like onward referrals to longer term mental health support.


How can I get support?

If you are already being seen by a community CAMHS team, you would contact them first by either trying to phone your care co-ordinator or the duty line.

If you are not already being seen by CAMHS or can't get through please call our 24hr Single Point of Access (SPA)/ Crisis Line number on 0800 6444 101 for us to arrange to support you in the community.

If it is an emergency call 999.


When do we work?

We work 7 days a week, 24/7

What we do?

C-CATT provide an assessment and follow-up with support to help young people (under 18) and families experiencing a mental health crisis

Where do we provide support?

If the primary concern is mental health with no physical health care required from hospital CCATT advise you contact us using the 24hr Single Point of Access (SPA)/ Crisis Line number on 0800 6444 101 where we can arrange to support you in the community. We are flexible in our approach and offer support in a variety of settings e.g. community, homes, schools or in our mobile clinic.

Where physical health care is required alongside mental health care, CCATT offer support in the A&E departments across two hospitals:

Lister Hospital, Stevenage

Watford General Hospital, Watford