Hertfordshire Partnership NHS Foundation Trust
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Reviews of Hertsmere Civic Offices

We appreciate hearing comments on our services and we wanted to share some with you.

Young people tell us:

‘They give good advice, and always there. Gives as much help as they can.’

‘It helped me with understanding family connections more and timings of when things happened.’

‘They are easy to talk to and give good advice.’

‘You have a good service and you are good with dealing with things.’

‘The rooms are really hot.’

‘The lady I’ve seen is lovely and listens to me.’

‘Made us feel very comfortable to talk about difficult issues.’

‘Getting to the bottom of the problem.’

Their parents and carers tell us:

‘I think the service here is lovely and the people here are great.’

‘I think the team do well as they can in difficult conditions but the regular change of psychiatrists and difficulty getting to speak to staff are a problem.’

‘Continued care.’

‘ very professional but friendly.’

‘Very helpful session today. Good first appointment.’

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